FAQs

booking online?

We’ve recently made a some changes to how you can book your appointments. If you are looking for a same day appointment, you will now be able to do so within two (2) hours of your desired time (i.e. if your’re looking for an appointment at 2pm, if the slot is available, you can book in at 12NOON.) Simply head on over to our online booking site select the service, date, and time and follow the prompts. Oh, and specify therapist preference at the time of booking!

will my massage service be covered by my employer benefits and/or insurance?

All our massage therapy services are performed by Registered Massage Therapists (RMTs) licensed and in good standing with the College of Massage Therapists of Ontario. If you have extended healthcare benefits provided through your employer and/or via insurance, RMT services are often covered as part of these benefits. We recommend you contact your employer or plan administrator for further information on whether RMT services are covered under your specific benefits package. We do not offer direct billing at this time, we are unable to offer direct billing services for Massage,osteopathic or chiropractic care.

gift cards

We offer online gift certificates, so you can give a loved one the treat of relaxation! Our Gift Certificates are versatile, and may be redeemed for accross therapists and healthcare practioners. Physical certificates are to be treated as cash, as we are unable to replace lost or stolen certificates. Note: All Gift Certificate sales are final and cannot be refunded. Bummer.

to tip or not to tip?

Our massage therapists are important to us, and while this is not required, we encourage tipping since rates do not include gratuity (and 100% of your tip goes to the RMT that performed your service). We’re in the business of feeling good, and that goes for everyone!